Do you offer free shipping?

Yes, shipping is free in Canada and the United States for orders of $130.00 and more before taxes. It is $10.00 for local delivery* and $12.00 for standard delivery.

*We offer a carbon-neutral local delivery service by bicycle or electric car for customers in the central districts of Quebec City (Limoilou, Montcalm, Saint-Sacrement, Saint-Roch, Saint-Sauveur, Saint-Jean-Baptiste, Sillery, Vanier, Vieux-Québec) as well as those in the first-ring suburbs (Beauport-Sud, Charlesbourg-Sud, Duberger-Les-Saules, Lebourgneuf-Sud, Sainte-Foy.)

Here are the postal codes served: G1C, G1E, G1G, G1H, G1J, G1K, G1L, G1M, G1N, G1P, G1R, G1S, G1T, G1V, G1W, G2A, G2B, G2C, G2J, G2K, G2L, G1X, G3E

When will I receive my package?

Our packages are generally shipped within 5 business days, with the exception of pre-order items.

Delays may be caused by an unusually high volume of orders or due to postal service issues that are beyond our control.

For any questions regarding shipping, you can contact us by email at info@timininous.com

For full details regarding parcel shipping, please refer to our shipping policy .

How does shipping with Pick Pack reusable packaging work?

When checking out, check the PickPack option (additional $3.99)

Before returning the packaging, visit the consignment area of the Pick Pack website.

You can enter the unique code of your Pick Pack to receive your promo code offering you $5 off your next order.